Category Archives: Travel and Leisure

Flight Delays – When will Airlines Learn How To Handle them Properly?

If you ask people what’s the most annoying thing about traveling by air, they’re pretty guaranteed to say ‘flight delays’. Delayed flights can ruin a customer’s view of a travel company in a nano-second.  They’ll vow never to use them … Continue reading

Posted in Blog, Travel and Leisure | Tagged aa, american airlines, British Airways, compensation, customer experience, customer service, delayed flights, delta, etihad, first choice, my travel, pr disasters, singapore airlines, southwest airlines, thomas cook, tui | 3 Comments